Troubleshooting; Before Calling For Service - LG HJ747DAP Owner's Manual

20 TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service

• Repairs should be performed by a licensed technician only. Improper repair may result in considerable danger
to you and others.
• However, some minor problems can be resolved as follows :
Symptoms
Not ignited
Badly ignited
Noise made when
combusted and ignited
Flame goes out when in
use.
Burners have yellow or
yellow-tipped flames
Unstable Flame
Gas Smell
NOTE
• If problem is not solved, please contact our service center.
• No Spark.
− Check the electricity supply.
• The burner cap is badly assembled.
− Assemble the cap correctly.
• The burner cap is badly assembled.
− Assemble the cap correctly.
• The ignition plug is contaminated with alien substance.
− Wipe alien substance with a dry cloth.
• The burners are wet.
− Dry the burner caps carefully.
• The burner cap is badly assembled.
− Assemble the burner cap correctly.
• The flame supervision device is contaminated with alien substance.
− Clean the flame supervision device.
• Product being cooked has boiled over and extinguished the flame.
− Turn off burner knob. Wait one minute and reignite burner.
• A strong draught may have blown the flame out.
− Please turn off burner and check cooking area for draught such as open
windows. Wait one minute and reignite burner.
• The combustion quality of burner flames needs to be determined visually.
- Use the illustrations below to determine if your burner flames are normal. If
burner flames look like A, call for service.
Normal burner flames should look like B or C, depending on the type of gas
you use. With LP gas, some yellow tipping on outer cones is normal.
A–Yellow flames B-Yellow tips on
Call for service outer cones Nor-
mal for LP gas
• The burner cap is badly assembled.
− Assemble the burner cap correctly.
• Gas leakage
− Stop using the product and close the middle valve. Open the window to
ventilate. Contact our service center by using a phone outside.
Possible Causes / Solutions
C-Soft blue flames
Normal for natural
gas