Troubleshooting; Before Calling For Service - LG HU641BBG Owner's Manual

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TROUBLESHOOTING

22
TROUBLESHOOTING

Before Calling for Service

Repairs should be performed by a licensed technician only. Improper repair may result in considerable
danger to you and others. However, some minor problems can be resolved as in the table below:
If a problem is not solved, please contact an LG Electronics Customer Information Centre.
Parts and Features
Symptoms
Not ignited.
Badly ignited.
Noise made when
combusted and
ignited.
Flame goes out when
in use.
Yellow flame
Possible Cause & Solution
No spark
• Check the electricity supply.
The burner lid is badly assembled.
• Assemble the lid correctly.
The gas supply is closed.
• Open the gas supply completely.
The gas supply is not completely open.
• Open the gas supply completely.
The burner lid is badly assembled.
• Assemble the lid correctly.
The ignition plug is contaminated with alien substance.
• Wipe alien substance with a dry cloth.
The burners are wet.
• Dry the burners lids carefully.
The holes in the flame spreader are clogged.
• Clean the flame spreader.
The burner lid is badly assembled.
• Assemble the burner lid correctly.
The flame supervision device is contaminated with alien substance.
• Clean the flame supervision device.
Product being cooked has boiled over and extinguished the flame.
• Turn off burner knob. Wait one minute and reignite zone.
A strong draught may have blown the flame out.
• Please turn off zone and check cooking area for draught such as open
windows. Wait one minute and reignite zone.
The holes in the flame spreader are clogged.
• Clean the flame spreader.