Canon imagePRESS C800 Series Technical & Service Manual page 154

How to create a trace file
4. Select [Create a new trace file] to create a new trace file.
A new file is created and added at the top of the list. Trace files are also be generated due to
the occurrence of an error and normal logs. If an error occurs and a trace file is generated, the
error code will be present in the name of the trace file.
5. Select the trace file which you want to download.
6. Select [Save] and enter a file name and confirm your choice.
Repeat this procedure if you want to download more than one file.
7. Select [OK] to close the window.
154 Chapter 11 - Appendix