Diagnostic Error Messages - Dell Precision 3240 Compact Service Manual

Table 9. Diagnostic LED behavior (continued)
Blinking pattern
Amber
3
3
3
3
3
3
3
4

Diagnostic error messages

Table 10. Diagnostic error messages
Error messages
AUXILIARY DEVICE FAILURE
BAD COMMAND OR FILE NAME
CACHE DISABLED DUE TO FAILURE
CD DRIVE CONTROLLER FAILURE
DATA ERROR
DECREASING AVAILABLE MEMORY
84 Troubleshooting
White Problem description
1 CMOS battery failure
2 PCI or Video card/chip failure
3 BIOS Recovery image not
4 BIOS Recovery image found
5
6 SBIOS Flash corruption
7 Intel ME (Management
2 CPU Power Cable Connection
Description
The touchpad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device option in the System Setup program.
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct path name.
The primary cache internal to the microprocessor has failed.
Contact Dell
The optical drive does not respond to commands from the
computer.
The hard drive cannot read the data.
One or more memory modules may be faulty or improperly
seated. Reinstall the memory modules or, if necessary, replace
them.
found
but invalid
Power rail failure
Engine) Error
Issue
Suggested resolution
● Reset the CMOS battery
connection.
● If problem persists,
replace the RTS battery.
Replace the system board.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● EC ran into power
sequencing failure.
● If problem persists,
replace the system board.
● Flash corruption detected
by SBIOS
● If problem persists,
replace the system board.
● Timeout waiting on ME to
reply to HECI message
● If problem persists,
replace the system board.