Dell Precision 3240 Compact Service Manual page 86

Table 10. Diagnostic error messages (continued)
Error messages
KEYBOARD CONTROLLER FAILURE
KEYBOARD DATA LINE FAILURE
KEYBOARD STUCK KEY FAILURE
LICENSED CONTENT IS NOT ACCESSIBLE IN
MEDIADIRECT
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
MEMORY ALLOCATION ERROR
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE
MEMORY WRITE/READ FAILURE AT ADDRESS, READ
VALUE EXPECTING VALUE
NO BOOT DEVICE AVAILABLE
NO BOOT SECTOR ON HARD DRIVE
NO TIMER TICK INTERRUPT
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME
PROGRAMS AND TRY AGAIN
OPERATING SYSTEM NOT FOUND
OPTIONAL ROM BAD CHECKSUM
SECTOR NOT FOUND
SEEK ERROR
SHUTDOWN FAILURE
86 Troubleshooting
Description
For external keyboards, check the cable connection. Restart
the computer, and avoid touching the keyboard or the mouse
during the boot routine. Run the Keyboard Controller test in
Dell Diagnostics.
For external keyboards, check the cable connection. Run the
Keyboard Controller test in Dell Diagnostics.
For external keyboards or keypads, check the cable
connection. Restart the computer, and avoid touching the
keyboard or keys during the boot routine. Run the Stuck Key
test in Dell Diagnostics.
Dell MediaDirect cannot verify the Digital Rights Management
(DRM) restrictions on the file, so the file cannot be played.
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the
computer, wait for 30 seconds, and then restart it. Run the
program again. If the error message still appears, see the
software documentation.
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
A memory module may be faulty or improperly seated.
Reinstall the memory module or, if necessary, replace it.
The computer cannot find the hard drive. If the hard drive is
your boot device, ensure that the drive is installed, properly
seated, and partitioned as a boot device.
The operating system may be corrupted, Contact Dell.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics.
You have too many programs open. Close all windows and
open the program that you want to use.
Reinstall the operating system. If the problem persists,
Contact Dell.
The optional ROM has failed. Contact Dell.
The operating system cannot locate a sector on the hard
drive. You may have a defective sector or corrupted File
Allocation Table (FAT) on the hard drive. Run the Windows
error-checking utility to check the file structure on the hard
drive. See Windows Help and Support for instructions (click
Start > Help and Support). If a large number of sectors are
defective, back up the data (if possible), and then format the
hard drive.
The operating system cannot find a specific track on the hard
drive.
A chip on the system board may be malfunctioning. Run the
System Set tests in Dell Diagnostics. If the message
reappears, Contact Dell.