How Do I Deploy Diagnostic Data For The Customer Support - Fujitsu BS2000 SE Series Quick Manual

6.2 How do I deploy diagnostic data for the Customer Support?

Unit-specific diagnostic data
Requirement
Login as administrator
Procedure
Diagnostics
> Select the
> Click the download icon on the
The download starts depending on the browser settings.
> Deploy the diagnostic data in agreement with the
g. by email.
Further diagnostic data
Further files with diagnostic data, which are available and accessible on the MU, can be transferred to the server of
the Service Center by the administrator with the command
aisTransfer
A description of the
Screenshots and browser console
In the case of problems that are visible in the SE Manager, the following diagnostic data can also be created
depending on the situation and sent to Customer Support, e.g. by email:
meaningful screenshots
relevant browser console output (copies or
Service
tab in the menu by the requested unit (MU, SU x86 or HNC):
Diagnostics tab:
command can be found in the online help.
screenshots
Service Center : send the diagnostic file to
aisTransfer .
)
Service Center , e.
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