LG CordZero A9 Owner's Manual page 39

Symptoms
Hot air is
Appliance is operating.
expelled from
• The hot air originates from cooling of the motor and is not a sign of malfunction.
the appliance.
The appliance
Vacuum cleaner operates in Turbo mode.
makes too much
• The motor may be louder at the higher suction power settings. This is normal.
noise.
Battery is not fully charged.
• The battery must be fully charged before cleaning. If the problem persists
The appliance
when the battery is fully charged and the pipes and attachments are clear from
turns off
obstructions, contact an LG customer information center for service.
unexpectedly
Foreign object is in the product body, extension pipe, inlet port or nozzle.
or by itself
after the motor
• Remove any foreign objects from the product body, extension pipe, inlet port or
speed fluctuates
nozzle.
repeatedly.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Brush is improperly installed.
The rotating
• Remove the brush, clean it if necessary and attach it again.
brush does not
Foreign object is on rotating brush.
rotate.
• Remove any foreign objects from the rotating brush.
Mop pads are improperly installed.
• Remove the mop pads, clean it if necessary and attach it again.
Mop nozzle is strongly pressed.
The mop pad
• The mop attachment plate stops automatically to protect the product. This is not a
attachment plate
failure. Attach the mop pads securely to the mop attachment plate and press the
does not rotate.
power button to resume use.
Foreign object is between mop attachment plate and mop pads.
• Remove foreign objects from the mop nozzle attachment plate and press the
power button to resume use.
Water tank is empty.
• Fill the water tank. Remove the battery or detach the nozzle before filling the
water tank.
Water tank is improperly attached to mop nozzle.
There is no water
coming out of
• Properly attach the water tank to the mop nozzle. Remove the battery or detach
the mop nozzle.
the nozzle before properly securing the water tank to the nozzle.
Water supply adjustment button is set to STOP.
• Press the High or Low water adjustment button all the way down. The water will
not come out if the button is set to STOP.
Water tank is not allowed to dry completely after use.
There is
moisture in the
• Empty the water tank, set it out of direct sunlight, and allow it to dry completely
water tank.
after use.
Mop pads is not cleaned properly after use.
Using the mop
nozzle makes the
• Clean the mop pads thoroughly after each use. Cleaning with a soiled mop may
floor dirtier.
make the floor dirtier.
Possible Causes & Solution
EN
39