Miscellaneous - Panasonic BB-HCS301A Troubleshooting Manual

Troubleshooting

Miscellaneous

Problem
ActiveX cannot
be installed.
The firmware is
not updated.
Shortcut icon is
not displayed in
the My Network
Places folder.
22
All manuals and user guides at all-guides.com
• Security software disables the ActiveX installation.
Close the security software, and install the ActiveX again.
• The firmware updating is not completed due to power off,
network failure or other causes.
Update the firmware again following the next procedures.
Disconnect the plug of the AC cord of this
product from the outlet, and reconnect it again.
Enter the IP address on the web browser to access
this product.
Access the Setup page and click [Status].
Check the firmware version on the Status page.
* See page 135 of the Operating Instructions on the Setup CD-
1
ROM about updating firmware.
• UPnP Windows component is not installed in Windows XP or
TM
Windows Me.
Install UPnP Windows component in Windows XP or
TM
Windows Me (see page 162 of the Operating Instructions on
the Setup CD-ROM).
Cause and Remedy
Is the Top page displayed?
Yes
Is the version updated?
Yes
Update the firmware*
The firmware update is completed.
No
No
1
.