Panasonic BB-HCM381A Troubleshooting Manual page 4

Troubleshooting
Problem
The indicator
continues
blinking green.
The indicator
does not light up.
The indicator
continues
blinking red.
4
• Automatic setup is not complete.
→ Complete the setup following the instructions in Getting
Started.
• The camera did not receive an IP address from the DHCP
server.
→ When setting [Automatic Setup] or [DHCP Setup], the
camera may not be assigned an IP address due to network
failures. Ask your ISP or network administrator for more
information.
• The indicator display is disabled.
→ Check if the indicator control is disabled (see page 153 of
the Operating Instructions on the CD-ROM).
• The attached AC adaptor is not being used.
→ Confirm that the standard AC adaptor PSLP1242 (Order
No. PSLP1242Y) is being used.
• A cross cable is being used.
→ Some hubs and routers do not support the cross cable.
Use a category 5 straight cable.
• The camera may be malfunctioning.
→ If you cannot access the camera, the camera may be
malfunctioning. Call our customer call center.
• The camera may be malfunctioning.
→ If you cannot access the camera, the camera may be
malfunctioning. Call our customer call center.
Cause and Remedy