Troubleshooting - Panasonic Easy Wireless Stick Operation Manual

Troubleshooting

■ Image display and animation playback are slow and not smooth.
■ There is a time lag between computer operation and the images actually projected.
• This software imports and compresses the computer screen before sending it to the projector. Furthermore, the
received data is uncompressed on the projector side before being projected. This processing causes a delay.
• When video is played in Windows 7, Windows 8.1, or Windows 10, display may become slow.
• If another application is running at the same time, display may become slow.
• Wireless communication in the vicinity may have an adverse effect.
■ The wireless LAN connection setting, projector name, and network ID do
not appear in the projector's input guide.
■ Projectors cannot be searched.
• Depending on the settings on a VW355, VW345N, VZ585N, or VZ575N series projector, the wireless LAN con-
nection setting, projector name, and network ID may not be displayed or may not be found. In such cases, per-
form the following .
- If [CONNECTION LOCK] is set to [OFF] in the [NETWORK] menu: Press the <Panasonic APP> button on the
remote control, and switch the input to [Panasonic APPLICATION].
- If [CONNECTION LOCK] is set to [MEMORY VIEWER] or [Miracast (TM)] in the [NETWORK] menu: Set
[CONNECTION LOCK] to [Panasonic APPLICATION].
Message List
The following table shows the messages for the software and the corresponding countermeasures.
Software
EWSGUIMain The application cannot be started.
Downloaded from ManualsNet.com
Message
Supported OS: Windows XP SP2 or
later version
No Easy Wireless Sticks were found .
Failed to connect .
Incorrect password .
search engine
Countermeasure
There may be insufficient resources on the computer
currently being used. End other software and then
reconnect the Easy Wireless Stick .
The OS of the computer currently being used is not
supported . Use a computer with a supported OS in-
stalled. (See page 4)
Check the following possible causes.
• The Easy Wireless Stick is connected properly .
• If the OS of the computer you are currently using
is Windows XP, check that you are logged in to an
account with administrator privileges.
Check whether the power of the projector to be connected
is turned on . Then, try connecting the projector again . If
connecting using the search list, perform the search in the
Select Access Port screen again, and then try connecting
again . If connecting using the registered projector tree, try
connecting again as normal .
In rare cases static electricity or noise may make it impos-
sible to establish a wireless connection to the projector.
If this happens, press the power button on the remote con-
trol or on the projector to power off the projector temporar-
ily. After the cooling fan stops operating (after the power
monitor on the projector changes from orange to red),
power on the projector and reconnect to the projector .
Enter the correct password .
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