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Solving Problems
Problem
Printing is too slow.
Solution
◗ Turn on the High Speed setting.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don't run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Consider upgrading your system to support USB 2.0.
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
For roll paper, try adjusting the Paper Suction setting. See page 74 for
•
more information. You can also adjust this setting through your printer
driver.
For heavy or thick media, follow the instructions on page 65 to load the
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media correctly.
Make sure the paper is not folded, wrinkled, or damp.
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Make sure the printer's environment falls within the required
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temperature and humidity range.
Make sure the paper is not too thick or too thin. See page 45, page 182,
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and page 184 for paper specifications.
Make sure no foreign objects are inside the paper path.
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Make sure the printer isn't located in a brightly lit area. The paper
•
sensors may not operate correctly.
Make sure the
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Media Type
software are correct.
Make sure the
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PLATEN GAP
you're printing on. See page 68 for more information.
If you're not using Epson media, use a paper configuration to adjust for
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the paper's thickness and drying time; see page 74.
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and
settings in the printer
Paper Source
setting is correct for the paper or media