Panasonic WORKIO DP-CL21 Maintenance And Specifications page 45

Settings and Printing
! If the printer does not work properly
Trouble
The following menu is
grayed out or cannot be
used:
Pages per Sheet,
Booklet, Scale,
Fit to Output Paper Size,
Poster,
Watermark,
Overlay,
Reverse Page Order and
Collate (without hard disk
drive)
(Windows - PCL)
Maintenance and Spec.
Maintenance and Spec.
Possible Cause
The installer was not used
to install the printer driver.
(Example)
The printer driver was
installed with Alternate
Driver (Windows NT 4.0) or
Additional Driver (Windows
2000 / Windows XP).
Network
Corrective Action
Reinstall the printer driver as follows:
1. Display the Printers folder.
• Windows 95 / Windows 98 /
Windows Me / Windows NT 4.0 /
Windows 2000:
Click [Start], select Settings and
click Printers.
• Windows XP Professional:
Click [Start], and then click
Printers and Faxes.
• Windows XP Home:
Click [Start], click Control Panel,
click Printers and Other
Hardware icon, then click
Printers and Faxes icon.
2. Click the printer icon to delete it.
3. Click File menu and click Delete.
4. Insert the printer CD-ROM disk in
the computer.
5. Click Custom Printer Setup and
click Install Printer Driver and
Utilities.
6. If the Purchase Information
window is displayed, select the shop
where you purchased the printer and
click [Next >].
• If you cannot find the shop where
you purchased the printer, select
Other and click [Next >].
7. Click [Yes].
8. Click the Client PC check button
and click [Next >].
9. Click [Browse...] and select the
printer shared by the server
computer.
10. Follow the instructions on the
screen.
45
Troubleshooting