Philips S9711/33 Manual page 22

ENGLISH
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Problem
The shaver does not
work when I press the
on/off button.
The shaver does not
shave as well as it used to.
I replaced the shaving
heads, but the replacement
reminder is still showing.
A shaving head symbol
has suddenly appeared
on the display.
An exclamation mark has
suddenly appeared on
the display while charging.
An exclamation mark,
replacement reminder
and the cleaning reminder
have suddenly appeared
on the display.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Possible cause
The shaver is still attached to
the mains. For safety reasons, the
shaver can only be used cordlessly.
The rechargeable battery is
empty.
The travel lock is activated.
The shaving heads are damaged
or worn.
Hairs or dirt obstruct the
shaving heads.
You have not reset the shaver.
This symbol is a replacement
reminder.
The shaver is overheated.
The shaving heads are soiled or
damaged.
Solution
Unplug the shaver and press the on/off
button to switch on the shaver.
Recharge the battery (see chapter
'Charging').
Press the on/off button for 3 seconds to
deactivate the travel lock.
Replace the shaving heads (see chapter
'Replacement').
Clean the shaving heads(see chapter
'Cleaning and maintenance').
Clean the shaver thoroughly before you
continue shaving (see chapter 'Cleaning
and maintenance').
Reset the shaver by pressing the on/
off button for approx. 7 seconds (see
chapter 'Replacement').
Replace the shaving heads (see chapter
'Replacement').
Disconnect the shaver from the mains for
approx. 10 minutes.
Replace (see chapter 'Replacement') or
clean the shaving heads (see chapter
'Cleaning and maintenance').