Troubleshooting - Silvercrest 288331 Quick Start Manual

Troubleshooting

If the keyboard cannot pair with a compatible tablet/smartphone or does
not respond to keystrokes, proceed as follows:
♦ Check whether the batteries have been inserted the right way round
(polarity).
♦ Check the charge level of the batteries and if necessary replace them.
♦ Check whether the keyboard is switched on.
♦ Check whether the Bluetooth
smartphone.
♦ If you use several Bluetooth
connection is disconnected. This may indicate that a previously paired
device is in range.
♦ Ensure that the shift lock button
connection code.
♦ Make sure that the keyboard is no more than 8 metres from the
tablet/smartphone and that no obstacles or electronic devices are
located in between.
If the special keys or other keys on the keyboard do not function or have the
wrong function, check whether the correct operating system and the country-
specific keyboard layout are set in the operating system. (See also sections
Special key assignments and Alternative key assignments in iOS).
NOTE
► If you cannot solve the problem with the above-mentioned solutions,
please contact the Service Hotline (see section Service).
SBT 3.0 A1
interface is enabled on your tablet/
®
devices, ensure that any previous
®
is not activated when you enter the
GB │ MT │
27 ■