Brother P-Touch PT-E550WNIVP Manual page 54

TROUBLESHOOTING
Problem
When printing multiple
copies of a label, a
message is displayed
to confirm whether you
want the labels to be
cut after each label is
printed.
I do not know the
version number of the
firmware for the
P-touch labeling
system.
Printed bar codes
cannot be read.
I want to confirm
whether I am using the
latest version of the
software.
54
What to do when...
Because the cut labels must not remain in the tape exit slot, the
message is displayed.
To disable the message display, press the Menu key, select
"Advanced" using the ▲ or ▼ key, and then press the OK or
Enter key. Select "Cut Pause" using the
press the OK or Enter key.
The version number and other information for the firmware can
be confirmed using the following procedure. Press the Menu
key, select "Version Info." using the
the OK or Enter key.
• Print labels so that bar codes are aligned with the print head
as shown below.
1
2
1. Print head
2. Bar code
3. Printing orientation
• Try using another scanner.
• We recommend printing the bar codes with [Standard] selected
from the [Quality] options
For Windows 8.1 / Windows Server 2012:
To display the Quality options, open the printer properties by
clicking Control Panel in the Apps screen > Hardware and
Sound > Devices and Printers, right-clicking the printer you
want to set up, and then clicking Printing preferences.
For Windows 7:
To display the Quality options, open the printer properties by
clicking Start > Devices and Printers, right-clicking the printer
you want to set up, and then clicking Printing preferences.
Download the P-touch Update Software from Brother support
website (support.brother.com) provided to confirm whether you
are using the latest version of the software.
Refer to the Quick Setup Guide for details about the P-touch
Update Software.
Solution
or
or key, and then press
3
key, and then