Warranty Claim Procedure - Silvercrest SMG 2.4 B1 Operation And Safety Notes

Any damage or defects already present at the time of purchase must
be reported without delay after unpacking the product.
Should the product show any fault in materials or manufacture within
3 years from the date of purchase, we will repair or replace it – at
our choice – free of charge to you. The warranty period is not extended
as a result of a claim being granted. This also applies to replaced and
repaired parts.
This warranty becomes void if the product has been damaged, or
used or maintained improperly.
The warranty covers material or manufacturing defects. This warranty
does not cover product parts subject to normal wear and tear, thus
considered consumables (e.g. batteries, rechargeable batteries, tubes,
cartridges), nor damage to fragile parts, e.g. switches or glass parts.

Warranty claim procedure

To ensure quick processing of your case, please observe the following
instructions:
Please have the till receipt and the item number (IAN 410031_2207)
available as proof of purchase.
You will find the item number on the rating plate, an engraving on
the front page of the instructions for use (bottom left), or as a sticker
on the rear or bottom of the product.
If functional or other defects occur, please contact the service depart-
ment listed either by telephone or by e-mail.
You can return a defective product to us free of charge to the service
address that will be provided to you. Ensure that you enclose the proof
of purchase (till receipt) and information about what the defect is and
when it occurred.
30 GB/IE