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3. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic:
Related tasks
Setting a Password and Locking the Control Panel
Solving Printer Problems
Check these sections if you have problems operating your product.
Product Does Not Turn On or Turns Off Unexpectedly
LCD Screen Shuts Off
Media Does Not Cut Cleanly
Red Light Shines Inside the Printer
Product Stops Printing Unexpectedly
Forgot the Administrator Password
Software Installation Problems
Parent topic:
Product Does Not Turn On or Turns Off Unexpectedly
If the product does not turn on or turns off unexpectedly, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
• Turn off or adjust the Power Off Timer setting as necessary.
• If the product turned off due to a power outage or was unplugged before being turned off, the
printhead may not be correctly capped. If the printhead is left uncapped for a long time, the print
quality may decline. Turn on the printer and then turn it off to make sure the printhead is capped
(returns to the home position).
Parent topic:
Related tasks
Changing the Power Off Timer Settings
LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
• Press the touchscreen or any of the buttons on the control panel to exit sleep mode.
Solving Problems
Solving Problems
Solving Printer Problems
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