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If you experience an issue with the system, run the system diagnostics before contacting Dell for technical support. The purpose
of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. If you are
unable to fix the issue yourself, service and support personnel can use the diagnostics results to help you solve the issue.
The Dell Embedded System Diagnostics is also known as Enhanced Preboot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provide options for particular device groups or devices allowing you to:
● Run tests automatically or in an interactive mode.
● Repeat tests
● Display or save test results.
● Run thorough tests to introduce additional test options to provide extra information about one or more failed devices.
● View status messages that inform you whether the tests are completed successfully.
● View error messages that inform you of issues encountered during testing.
Run the Embedded System Diagnostics from Boot
Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
Run the Embedded System Diagnostics from the Dell
Lifecycle Controller
Steps
1. When the system is booting, press F10.
2. Select Hardware Diagnostics > Run Hardware Diagnostics.
System diagnostic controls
This section describes the details of the options available on the System diagnostic controls screen.
Menu
Configuration
Results
System health
Event log
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Use system diagnostics
Description
Displays the configuration and status information of all detected devices.
Displays the results of all tests that are run.
Provides the current overview of the system performance.
Displays a time-stamped log of the results of all tests run on the system. The event log option
is only displayed if at least one event description is recorded.
Use system diagnostics
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