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Use SolVe Online for VxRail procedures
To avoid potential data loss, always use SolVe Online for VxRail to generate procedures before you replace any hardware
components or upgrade software.
CAUTION:
If you do not use
perform software upgrades, data loss may occur for VxRail.
You must have a
Dell Technologies Support
See
KB 124395
for more information about how to use SolVe.
Locate your VxRail serial number
If you contact Dell Technologies Support for your VxRail, provide the VxRail serial number, also known as the Product Serial
Number Tag (PSNT).
Identify the VxRail serial number in VMware vSphere Web Client or locate the serial number that is printed on the physical
VxRail.
Locate your VxRail serial number in VxRail Manager
The PSNT is the VxRail serial number in VxRail Manager.
Steps
1. On the VMware vSphere Web Client, select the Inventory icon.
2. Select the VxRail cluster and click the Monitor tab.
3. Expand VxRail, and click Physical View to view the serial number.
Locate your physical VxRail serial number
Locate your VxRail serial number for models based on PowerEdge servers.
Steps
1. On the upper right corner of the VxRail chassis, locate the luggage tag.
2. Pull out the blue-tabbed luggage tag.
3. Locate the serial number label on the pull-out tag.
The Product Serial Number Tag (PSNT) is the 14-digit number that is on the front edge of the luggage tag.
SolVe Online for VxRail to generate procedures to replace hardware components or
account to use
SolVe Online for
VxRail.
Introduction
7
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