HP Point of Sale rp5000 Troubleshooting Manual page 35

Solving Display Problems (Continued)
Problem
Ä
CAUTION: When attempting to resume from standby mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down
and you will lose your data.
Blank screen (no video).
(continued)
Power LED flashes Red six
times, once every second,
followed by a two-second
pause, and the computer
beeps six times.
Troubleshooting Guide
Cause
Monitor cable is
plugged into the wrong
connector.
Monitor settings in the
computer are not
compatible with the
monitor.
PCI video card is not
seated properly or is
bad, or system board is
bad.
✎
The AGP slot is
only used for the
USB+Power card
and is not meant
for AGP cards.
Only PCI
graphics cards
can be used in a
PCI slot.
www.hp.com
Troubleshooting Without Diagnostics
Solution
If the computer system has both
an integrated graphics connector
and a PCI card connector, plug the
monitor cable into the PCI card
connector in the expansion
card area on the back of the
computer.
1. Restart the computer and press
F8 during startup when you see
"Press F8" in the bottom right
corner of the screen.
2. Using the keyboard arrow keys,
select Enable VGA Mode
and press Enter.
3. In the Windows Control Panel,
double-click the Display icon
and select the Settings tab.
4. Use the sliding control to reset
the resolution.
For systems with a PCI graphics
card:
1. Reseat the graphics card.
Power on the system.
2. Replace the graphics card with
a PCI graphics card. AGP
graphics cards are not
supported by the AGP slot.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
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