HP Point of Sale rp5000 Troubleshooting Manual page 64

POST Error Messages
Numeric Codes and Text Messages (Continued)
Code/Message
1782-Disk Controller
Failure
1800-Tempera-
ture Alert
1801-Microcode
Patch Error
Invalid Electronic
Serial Number
ECC Multiple Bit
Error Detected in
Memory Module
Parity Check 2
A–10
Probable Cause
Hard drive circuitry
error.
Internal temperature
exceeds specification.
Processor is not
supported by
ROM BIOS.
Electronic serial number
has become corrupted.
Chipset has detected
more than one bad bit
in a 64-bit quadword of
the memory array.
Parity RAM failure.
www.hp.com
Recommended Action
1. Run Computer Setup.
2. Clear CMOS. (See
"Password Security and Resetting
CMOS.")
3. Check cable seating/jumper settings.
4. Run hard drive diagnostics.
5. Disconnect additional drives.
6. Replace the hard drive.
7. Replace the system board.
1. Check that computer air vents are not
blocked and cooling fan is running.
2. Verify processor speed selection.
3. Replace the processor.
4. Replace the system board.
Upgrade BIOS to proper version.
1. Run Computer Setup. If Setup already
has data in the field or will not allow
the serial number to be entered,
download from www.hp.com
and run SP5572.EXE (SNZERO.EXE).
2. Run Computer Setup and try to enter
serial number under Security, System
IDs, then save changes.
Replace the memory module.
Run Computer Setup and Diagnostic
utilities.
Appendix B,
Troubleshooting Guide