Solving Processor Problems - HP Point of Sale rp5000 Troubleshooting Manual

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Solving Memory Problems (Continued)
Problem
Power LED flashes Red five
times, once every second,
followed by a two-second
pause, and the computer
beeps five times.

Solving Processor Problems

Solving Processor Problems
Problem
Poor performance is
experienced.
Power LED turns Red.
Troubleshooting Guide
Cause
Memory is installed
incorrectly or is bad.
If you encounter processor problems, common causes and solutions
are listed in the following table.
Cause
Processor is hot.
Processor is not seated
properly or not
installed.
www.hp.com
Troubleshooting Without Diagnostics
Solution
1. Reseat DIMMs. Power on the
system.
2. Replace DIMMs one at a time to
isolate the faulty module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
Solution
1. Make sure the airflow to the
computer is not blocked.
2. Make sure the fans are
connected and working
properly (some fans only
operate when needed).
3. Make sure the processor
heatsink is installed properly.
1. Check to see that the processor
is present.
2. Reseat the processor.
2–33

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