HP Point of Sale rp5000 Troubleshooting Manual page 58

POST Error Messages
Numeric Codes and Text Messages (Continued)
Code/Message
201-Memory Error
202-Memory Type
Mismatch
212-Failed Processor
213-Incompatible
Memory Module in
Memory Socket(s) X,
X, ...
214-Memory Device
Failure. Error code:
XX, Memory Module
Socket(s): XX
A–4
Probable Cause
RAM failure.
Memory modules do
not match each other.
Processor has failed to
initialize.
A memory module
in memory socket
identified in the error
message is missing
critical SPD information,
or is incompatible with
the chipset.
A specific error has
occurred in a memory
device installed in the
identified socket.
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Recommended Action
1. Run Computer Setup or Windows
utilities.
2. Ensure memory and continuity
modules are installed correctly.
3. Verify proper memory module type.
4. Remove and replace the memory
module(s) one at a time to isolate
faulty module.
5. Replace faulty memory module(s).
6. If error persists after replacing
memory modules, replace the system
board.
Replace memory modules with matched
sets.
1. Reseat the processor in its socket.
2. If the processor does not respond,
replace it.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace DIMM with a module
conforming to the SPD standard.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace memory module if problem
persists.
Troubleshooting Guide