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UNIVERGE SV8100
Station Name Assignment – User Programmable
This feature allows a user to program the Station Name for their telephone extension
or any extension in the system. The name is displayed on the multiline terminal LCD
when an intercom or K-CCIS call is placed.
Station Relocation
Station Relocation allows a station to be moved from one location to another, without
having to reprogram the station data. The stations features and extension number
are the same after it is moved to the new location.
SV8100 Communications Analyst Enterprise
SV8100 Communications Analyst Enterprise is an easy to use, graphically oriented
software package that allows you to monitor and analyze telephone calls, understand
telephone usage, and cut costs. Incoming and outgoing calls are tracked accurately
along with the date and time of the call. When the incoming telephone call must be
tracked with name and/or telephone numbers, SV8100 Communications Analyst
Enterprise requires Caller ID service from the local telephone company.
SV8100 Communications Analyst Enterprise increases productivity, facilitates billing,
and helps detect toll fraud and telephone abuse. It also has powerful tabular (text)
and graphic report generating ability. Reports include extension/line summaries, date,
time, and department summaries, longest/most expensive calls, and most frequently
called numbers. These reports can be used to analyze your telephone as a critical
business communication tool, improve its business effectiveness, and reduce your
telephone costs. A report can be generated showing calling patterns by volume or
duration on a color-coded United States map. This can help a Customer Support,
Sales Order, or Telemarketing business become more focused, more productive, and
more cost effective.
SV8100 Communications Analyst Enterprise keeps track of:
General Description Manual
Digit Counting
Digit Masking
Duration Monitoring
Extension Exclusion
PBX Call Reporting
Trunk Exclusion
Usage Summaries
Extension Name or Number
The date and time calls were made or received
The duration of each call
Issue 5.0
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