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Issue 5.0
SV8100 Desktop Applications
Enhancements
SV8100 Desktop Applications Version 2.0.0.0 or higher with main CPU software
Version 2000 or higher provides the following enhancements:
The same user name and password can be assigned to IP Multiline Station,
MH240 and Desktop ports when automatic or manual registration is used (Version
3000 or higher software).
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Which extension made or received the call
The CID/ANI, DNIS of the caller
The trunk or line numbers that handled the call
Account codes and authorization codes used for the call
CCIS calls are now logged with extension number and trunks used for CCIS.
These trunks can be placed in a different line group to track usage across a
CCIS link using the Traffic Analysis add-on feature.
Support for the CallTo hyperlink within Microsoft Applications or web pages. Clicking
a CallTo link will initiate a call to the number via the Desktop Application.
DNIS display for incoming calls to the Desktop station when DNIS information is
provided.
IP Softphone support for wide band codec (G.722).
Notification by Windows toast in the system tray for missed calls and new InMail
voice messages.
SIP/Audio RTP encryption for IP Softphone.
Support for generic USB handsets for the IP Softphone.
The toolbar has a new icon to bring up the phone image for an IP Softphone.
The ability to choose Handset or Headset for incoming and outgoing calls.
Shared Services is enhanced to include Presence. Presence indicates the
Availability Status, Location, Expected Return Date and Time, Forward Settings for
the users phone, and Special Instructions.
Outlook Add-In is enhanced to also include the ability to transfer or conference from
the Outlook Contacts Folder.
Highlight Dial - Highlight a phone number within any Windows application and have it
automatically dialed by the Desktop Application.
Recalled calls to a Desktop Station show as recalled calls instead of a new ringing
call.
UNIVERGE SV8100
Features
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