12 Troubleshooting; Introduction; Tools Required - HP D5970A - NetServer - LCII User Manual

12 Troubleshooting

Introduction

If you are having problems installing your HP Netserver, there are a number of
tools available for troubleshooting, including the information provided in this
chapter.
• HP Netserver Online Documentation CD-ROM contains the following
information in the HP Netserver LP 2000r Service Manual:
o Troubleshooting Information
o Parts Information
o List of Error Messages
o List of Beep Error Messages
• HP Netserver Navigator CD-ROM provides several utilities for
troubleshooting purposes.
At the Main Menu, select "Troubleshooting" to use the following tools:
o Diskette Library - A collection of diskette images representing drivers,
utilities and BIOS updates, which enables you to conveniently generate
any flexible diskette available on the HP Netserver Navigator
CD-ROM. For example, you can create the following diskettes: BIOS
Update and NOS Drivers.
o HP DiagTools Utility - An easy-to-use hardware diagnostic for Netserver
verification, burn-in, and rapid troubleshooting. Use this icon to copy
DiagTools to two (2) flexible diskettes from the HP Netserver Navigator
CD-ROM, and then execute from the flexible diskette.

Tools Required

Check the documentation provided with the NOS and accessory boards for
additional tool requirements.
• ¼-inch flat blade screw driver (for battery replacement)
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