Figure 3-2. Virtual Modems
Using VTMs to Troubleshoot Systems
Although you may dial in to the VTM to troubleshoot the system, be aware that
call-home support and alarm transmission through the ASN modem will be blocked for
the duration of the connection.
However, if your system is configured to send alerts by the following options (see
"Determining the Value of the Send Alarms By Property" on page
modem will not block alarms or call-home support, which continue over the Internet:
•
Internet with phone line as backup
•
Phone line with Internet as backup
•
Internet only
See the Express5800/320Ma ActiveService Network Configuration Guide for
configuration information.
Running ftSMC
3-6), use of the ASN
ftServer Management Console
3-5