NEC Express5800 Series User Manual page 280

7-8 Troubleshooting
On-screen error message
8171 Processor 2 not
operating at intended
frequency
9064 Mixed CPU Steppings
detected
9038 Check date and time
settings (Chipset)
9001 Missing date and time
synchronization
9002 Memory not installed.
9003 Memory
implementation error
detected
9004 Real time clock error
(Chipset)
9005 Remote BMC access
failed
9006 HW Memory Test
failed.
9009 Chipset NMI occurred!
900A PEXA Link Width
Warning
900B PEXB Link Width
Warning
900D PEXD Link Width
Warning
900E PEXE Link Width
Warning
9021 Trace memory test
failed
902C BMCFW major revision
mismatched.
902D IPMB#1 SROM failure
detected
902E IPMB#2 SROM failure
detected.
902F PCI Device Test failed.
9060 Module#0 is not
present.
9061 Module#1 is not
present.
Cause
CPU frequency is incorrect.
Different CPU steppings are
found.
Data and time settings are
incorrect.
Information delivery among
units failed
DIMM is not implemented.
DIMM is faulty.
Error is detected on memory
implementation.
RTC is faulty.
BMC of remote unit is faulty.
Memory is faulty.
BIOS NMI handler is executed
and POST is stopped.
PCI-EX Link is faulty.
Trace memory is faulty.
BMCFW revision does not
match.
IPMB#1 SROM is faulty.
IPMB#2 SROM is faulty.
PCI Device is faulty.
CPU/IO module#0 is not
mounted.
CPU/IO module#1 is not
mounted.
Action
Check supported CPUs and
replace the CPU. If replacing the
CPU does not help, replace
CPU/IO module.
If reconfiguring by using BIOS
setup does not help, replace the
CPU/IO module.
Mount or replace the DIMM.
Check supported DIMMs and
replace the DIMM. If replacing the
DIMM does not help, replace the
CPU/IO module.
Reconfigure RTC by using BIOS
setup.
Check again if the CPU/IO
module is mounted properly. If
this does not help, replace the
CPU/IO module.
Replace the DIMM. If replacing it
does not help, replace the
CPU/IO module.
Obtain detailed information, and
replace the CPU/IO module.
Since performance becomes
slightly lower, replace the CPU/IO
module in case of an emergency.
Replace the CPU/IO module.
Update SDR/PIA. If updating it
does not help, replace the
CPU/IO module or ft Remote
Management Card (option).
If restarting does not help,
replace the CPU/IO module, ft
Remote Management Card
(option) or center plane.
Replace the CPU/IO module.
Mount the primary unit. If
restarting does not help, replace
the CPU/IO module.
Mount the primary unit. If
restarting does not help, replace
the CPU/IO module.