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Customer
Service
CUSTOMER
SERVICE
Your Bosch dishwasher requires no speciaUcare other than that described in the Care and CUeaning section of the Use
and Care Manual Ufyou are having a proMem with your dishwasher, before calling for service pUease refer to the Serf-
HeUpsection of the Use and Care Manual Uf s ervice is necessary, contact your deaUeror installer or an authorized
service center, Do not attempt to repair the appliance
yourself. Any work performed by unauthorized personnel may
void the warranty,
Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and
If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please
take the following steps (in the order listed below) until the problem is corrected to your satisfaction,
1, Contact your installer or the Bosch Authorized Service Contractor in your area,
2, E-mail us from the customer service section of our website, www, boschappliances,com,
3, Write us at:
BSH Home Appliances, Corp,
5551 McFadden Avenue
Huntington Beach, CA 92649
4, Call us at 1-800-944-2904,
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
* Model number
oSerial number
* Date of original purchase
o Date the problem originated
* Explanation of the problem
Also, if you are writing, please include a daytime phone number where you can be reached, You will find the model and
serial number information on the label located on the right-hand side of the inner door of your dishwasher, see Figure 1,
It will look similiar to this:
r_
i
Please make a copy of your invoice and keep it with this manual, The customer must show proof of purchase to obtain
warranty service,
16
© BSH Home Appliances
Corporation
2005 _ Litho U.S.A. 07/04
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