Viewing Logs (Support > Autoloader Error Log) - HP StorageWorks 1/8 User's And Service Manual

1. Download current tape drive firmware using HP Library & Tape Tools or from the HP support
website: http://www.hp.com/support/storage. Copy the firmware onto the USB flash drive.
TIP:
The display will only show the first 16 characters of the file name. If the USB drive has
multiple firmware files, ensure that you can distinguish the files from the first 16 characters
in their file names.
2. Insert the USB flash drive into the USB port on the back of the device.
3. From the Home screen, press Previous or Next until the screen displays Support. Press Enter to
select.
4. Press Previous or Next until the screen displays Drive FW Upgrade. Press Enter to select.
5. Enter the administrator password if prompted.
6. Press Previous or Next until the screen displays Drive FW Upgrade by USB. Press Enter to select.
7. Press Previous or Next until the screen displays the filename of the drive firmware file on the USB
drive. Press Enter to select the firmware file.
8. If the upgrade failed, press Enter to display the error code and message describing the cause of
the failure.
9. Remove the USB flash drive from the USB port.
To update drive firmware from a firmware upgrade tape:
1. Load a firmware upgrade tape into the mailslot or any open slot. If all slots are full, remove a
data tape to make room for the firmware upgrade tape.
2. From the Home screen, press Previous or Next until the screen displays Support. Press Enter to
select.
3. Press Previous or Next until the screen displays Drive FW Upgrade. Press Enter to select.
4. Enter the administrator password if prompted.
5. Press Previous or Next until the screen displays Drive FW Upgrade by Tape. Press Enter to select.
6. Press Previous or Next until the screen displays one of the following: Drive 1. The second line
may read: Firmware: G39W or All Drives. Press Enter to select the appropriate drive to upgrade.
7. Press Previous or Next until the display shows the correct slot location of the firmware upgrade
tape installed in the device (example) FW Tape Location Slot: Mailslot. Press Enter to select the
correct firmware tape location. The screen displays Upgrading Drive FW.
8. When the update is complete, the screen displays either Success Export FW Tape, or Failed Export
FW Tape. If the upgrade failed, press Enter to display the error code and message describing
the cause of the failure.
9. Remove the firmware upgrade tape from the device using either the mailslot or by removing the
magazine where the tape has been placed.
Viewing logs (Support > Autoloader Error Log)
The Autoloader keeps a log of recent error and warning messages. See
for more information about error codes.
To access the error or warning log:
104 Operating the Tape Autoloader
Error codes" on page 129