Print Cartridge Problems - HP 1240 Series User Manual

chapter 8

print cartridge problems

problem
The HP Fax does not
print satisfactorily.
The self-test report
shows streaking or
white lines through
one or more of the
colored bars.
The status message
continues to ask me to
replace the cartridge
after I have already
replaced it.
98
possible cause and solution
First check to see whether the print cartridge is out of ink. To do this,
see print a self-test report
However, before you do this, check the print cartridge to make sure
you have properly removed its packaging. Being careful not to
touch the gold-colored contacts or ink nozzles, make sure you have
gently pulled the pink tab to remove the plastic tape.
If you determine that you need to replace a print cartridge see
replace the print cartridges
Clean the print cartridges. See
page 70.
1 Remove and re-insert the print cartridges. See
print cartridges on page 67.
2
Align and clean the print cartridges. See
cartridges on page 70 and
page 70.
3 If this does not help, the contacts may need to be cleaned.
See clean the print cartridge contacts
on page 66.
on page 67.
clean the print cartridges
align the print
clean the print cartridges
on page 71.
on
replace the
on
hp fax 1240 series