Front Panel Messages; Print Cartridge Messages - HP 1240 Series User Manual

problem
I hear static on my
telephone line ever
since I connected the
HP Fax.
(continued)

front panel messages

print cartridge messages

message
Insert right cartridge.
Insert left cartridge.
Insert ink cartridges.
Error: right cartridge
is incorrect.
Error: left cartridge is
incorrect.
Remove and check
right cartridge.
Remove and check
left cartridge.
Black ink low. Press
OK to continue.
Color ink low. Press
OK to continue.
user guide
possible cause and solution
*
This possible cause/solution applies only in the countries/regions that
receive a 2-wire phone cord in the box with the HP Fax, including:
Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece,
India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico,
Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain,
Taiwan, Thailand, USA, Venezuela, and Vietnam.
• Using a telephone line splitter could affect the sound quality of your
phone line, causing static. Try removing the splitter and connecting
the HP Fax directly to the telephone wall jack.
solution
• The referenced print cartridge is missing or installed incorrectly.
– Install the print cartridge. Make sure to remove the protective
tape by using the pink pull tab before inserting the print
cartridge.Also, make sure that the print cartridge is firmly
seated and secure in the print carriage.
– If the print cartridge is already installed, it might be installed
incorrectly. Remove and reinsert it.
• Both print cartridges must be installed for the HP Fax to work.
• You are using a print cartridge that the HP Fax does not support.
The correct print cartridges are listed in
page 61. For best results, use HP print cartridges.
• One or both of the print cartridges are not installed or are installed
incorrectly.
Remove and reinsert the print cartridges. Make sure that the print
cartridge is firmly seated and secure in the print carriage.
For more information, see
• An undisclosed problem with the referenced print cartridge may be
preventing the current job from completing.
– Remove and reinsert the print cartridge.
–
If this does not help, clean the print cartridges. You can also
clean the print cartridge contacts.
– Replace the print cartridge completely if the problem persists.
For more information, see
• The print cartridge may be almost out of ink.
Consider having a replacement black print cartridge available.
Replace the print cartridge when it runs out of ink.
For more information, see
troubleshooting information
order print cartridges
work with print cartridges
work with print cartridges
work with print cartridges
on
on page 65.
on page 65.
on page 65.
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