Extensions; Voice Mail; Auto Attendant - NEC UNIVERGE SV8100 Configuration Manual

UNIVERGE SV8100
3.6
3.7
3.8
Configuration Guide
realistically support this
b. Ring Groups/ ACD Groups/ Dept Groups / Paging groups can not be
shared across nodes

Voice Mail

a. Centralised VoiceMail cannot be supported as the maximum port
numbers supports in practice up to 1000 extension/boxes
b. Local VoiceMail could be used with limited functionality. As they will
work like 10 separate voice mail systems, e.g. passing a voicemail in
the voicemail menu to a colleague on another node will not be possible

Auto attendant

a. In a centralised trunk configuration there would not be enough
resources to provide a centralised auto attendant as there is a
maximum of only 16 ports.
b. Distributed trunks would require auto attendant at each site which
would be difficult to administer (copy prompts when one is update, etc)

Extensions

a. There may not be enough DTMF resources (96 maximum) if some
nodes have a lot of SLTs on site. End user could experience no dial
tone regularly
b. Feature set for users if different depending on where they are on the
network. Local on the same Node would have a different feature set to
phones on different nodes. Not the same user experience for all
extension users.
c. User experience will be different then with one system, for example:
With a five digit numbering plan, and over 10 nodes, the first two digits
will identify the Node. The remaining three the extension. When a call
is received from a caller from the same node, three digits are
displayed. From another node 5. For the user, this is not experienced
as "one" system: when they call from another node, they need to use a
five digit number, iso 3. This is also the case in the SMDR output (local
3 digits, remote 5, makes an overall report a challenge)
Issue 2.00
A - 5