Making Calls With An Sdn Button - Panasonic KX-NCP500 Manual Manual

Making Calls with an SDN Button

When Standard SDN Key mode is assigned to an SDN extension (secretary) through COS programming, SDN
extensions (secretaries) can make calls for PDN extensions (bosses) on the SDN button. For example, a boss
can ask a secretary to make a call and put the call on hold, after which, the boss can retrieve the held call.
Through COS programming, it is possible to allow an SDN extension to make calls using the COS of the PDN
extension. All other settings that are available when using the Walking COS feature are also applied (®
20.1.1 Walking COS).
SDN Direct Dial
An SDN extension can call a PDN extension or transfer a call to a PDN extension using an SDN button.
In this case:
–
Only the PDN extension rings (i.e., other SDN extensions do not ring).
–
The delayed ringing and DND settings of the PDN extension are ignored.
Depending on the mode selected through COS programming, SDN Direct Dial is performed in one of two ways,
as follows:
–
Enhanced DSS Key mode: pressing the SDN button once.
–
Standard SDN Key mode: pressing the SDN button twice (a dial tone is heard the first time the SDN button
is pressed).
Calls answered using the SDN button can be transferred to the PDN extension by simply pressing the SDN
button once, regardless of the mode.
LED Indication
The LED patterns and the corresponding status of PDN and SDN buttons are as follows:
Light Pattern
Off This extension is idle.
Green on The extension is on a call using the PDN
button.
Slow green A call is on hold using the PDN button.
flashing
•
Moderate
green
flashing
•
Rapid green An incoming call is arriving at this
flashing extension.
Document Version 2009-12
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension
PDN Button Status
A call on a PDN button is on
Exclusive Call Hold or consultation
hold.
The PDN extension is adding a
member to a conference or using the
line for an Unattended Conference,
on a PDN button.
SDN Button Status
The corresponding PDN extension is idle.
The extension is on a call using the SDN
button.
A call is on hold using the SDN button.
•
A call answered using the SDN button
is on Exclusive Call Hold or consultation
hold.
•
The SDN extension is adding a member
to a conference, or using the line for an
Unattended Conference.
Receiving Hold Recall or automatic callback
ringing from a call answered using the SDN
button.
Feature Manual 207