Tenant-To-Tenant Call Block - Panasonic KX-NCP500 Manual Manual

Each of the following system management items can be assigned to each tenant.
a.
Tenant Operator: Determines the destination for calls directed to the tenant's operator. If no operator
is designated, the PBX operator will serve as the tenant's operator (® 12.1.5 Operator Features).
® 8.6 [6-6] Tenant—
b.
ARS Mode: Determines under which circumstances Automatic Route Selection (ARS) operates for
calls made by the tenant's extensions — either when a call is made using the Idle Line Access method,
or when any CO Line Access method is used (® 3.1.16 CO Line Access). The ARS mode for each
tenant can also be programmed to be the same ARS mode assigned to the entire PBX, or turned off
(® 1.1.3 ARS (Automatic Route Selection)).
® 8.6 [6-6] Tenant—
c.
Audio Source for Music on Hold: Determines the audio source for the Music on Hold heard by the
tenant's callers. Either a tone or a specific background music (BGM) number can be used. The audio
source for each tenant can also be programmed to use the same audio source used for Music on Hold
assigned to the entire PBX (® 11.1.4 Music on Hold).
® 8.6 [6-6] Tenant—
d.
System Speed Dialing: Determines whether each tenant uses the original set of common System
Speed Dialing numbers or that tenant's private set (® 16.1.7 Speed Dialing, System).
® 8.6 [6-6] Tenant—
Hardware Requirement: An EMEC or MEC card
3.
Call Blocking
Through Class of Service (COS) programming, it is possible to:
1.
Prevent extensions of one tenant from calling extensions of another tenant. (Tenant-to-Tenant Call
Block)
2.
Limit the trunk groups which can be used by the extensions of each tenant. (External Call Block)

Tenant-to-Tenant Call Block

Using Internal Call Block, certain features, such as making intercom calls, can be restricted based on the
COS assigned to extensions (® 9.1.14 Internal Call Block). Well-planned COS programming can prevent
extensions of one tenant from:
–
Calling an extension or doorphone which belongs to another tenant
–
Picking up calls ringing at extensions belonging to another tenant (® 3.1.8 Call Pickup)
–
Retrieving calls being held by another tenant (® 3.1.4 Call Hold)
[Programming Example: Internal Call Block]
Caller
COS 1
COS 2
COS 3
COS 4
COS 5
COS 6
In this example:
Internal Call Block is employed to block calls between certain tenants.
Each extension in a tenant is assigned a COS that is not assigned to extensions which belong to another
tenant.
a.
Extensions in Tenant 1 are either COS 1 or 2. They can make calls to extensions in Tenants 1, 2, and
3.
Document Version 2009-12
Operator (Extension Number)
ARS Mode
Music On Hold
System Speed Dial
Called Party
COS 1 COS 2 COS 3 COS 4 COS 5 COS 6
Block Block Block
Block Block Block
Block Block
Block Block
Block
Block
17.1.3 Tenant Service
Feature Manual 305