Brother PDS-5000 User Manual page 120

Troubleshooting
Difficulty Cause
Colors in the scanned The settings are not appropriate for the
image are dark. type of document being scanned.
A page that is not a The document is too light, or Blank
blank page was Page Removal is set to On.
skipped.
The scanned image is The scanner's Document Guides are
skewed (crooked). not adjusted to fit the width of the
document.
The Auto Deskew feature was set to Off
when the document was scanned.
White vertical lines or The scanner is under direct sunlight.
white stripes appear
A light source is near the scanner.
on the scanned image.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. KL KL L M L MNOPQRSTUVW MN M N OPQRSTUV TU W X W W W W ef f g f g hijklmnop ghijklmno g hijklmn ijk qrs qrst r tu u u
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. KL KL L L M M N MNOPQRSTUVW MN OPQRSTUV TU W X W W W W ef f g f g g hijklmnop ghijklmno hijklmn ijk qrs qrst r tu u u
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. KL KL L M L MN M N MNOPQRSTUVW OPQRSTUV TU W W W W W X ef f g f g hijklmnop g ghijklmno hijklmn ijk qrst qrs r tu u u
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. KL KL L M L MNOPQRSTUVW MN M N OPQRSTUV TU W W W W W X ef f f g g hijklmnop ghijklmno g hijklmn ijk qrst qrs r tu u u
Bleed-through is seen Your document is too thin.
in the scanned image.
The contrast setting is incorrect.
The Background Processing feature is
set to Off.
Suggestions
Adjust the scan settings.
®
For Windows : see Image tab on page 28.
For Macintosh: see Image tab on page 66.
Set Blank Page Removal to Off.
Adjust the Document Guides to fit the width of the
document. When Cropping is set to Automatic
(Deskew ON) and you are scanning a document
that contains multiple page sizes, insert narrow
pages straight and as close to the center of the
machine as possible. If the document does not stay
straight while feeding, use Continuous Scanning.
Set Cropping to Automatic (Deskew ON).
Move the scanner out of direct sunlight.
Move the scanner far away from the light source.
Check that your document is acceptable
(see Document Information on page 5).
Increase the contrast level.
®
For Windows : see Image tab on page 28.
For Macintosh: see Image tab on page 66.
Set Background Processing to On (see Background
setting on Enhancement tab on page 49).
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