HP StoreEver MSL2024 User And Service Manual page 171

Table 36 Sub-codes for error BD
Sub-code Message
01 Sensor master home not found.
02 Sensor lower home not found.
03 Motor blocked in master home
position.
04 Motor blocked in lower home
position.
05 Motor blocked between master
and lower home position.
06 Motor blocked and hot.
Cause
The Extender robotic cannot
locate its home position within
the master library.
The Extender robotic cannot
locate its home position within
the lower library.
The Extender robotic is stuck in
its home position within the
master library.
The Extender robotic is stuck in
its home position within the lower
library.
The Extender robotic is stuck
between its two home positions.
The Extender robotic is stuck
and the motor is hot.
Solution
Power cycle the master library.
Run the Library Extender cycle
test.
Retry the operation.
Power cycle the lower library.
Run the Library Extender cycle
test.
Retry the operation.
Power cycle the master library
and run the Library Extender
cycle test.
Retry the operation. If the
motor is still blocked, remove
the Extender from the libraries,
and then inspect the Extender
and master library for a
physical blockage. Re-install
the Extender.
Power cycle both libraries and
run the Library Extender cycle
test.
Retry the operation. If the
motor is still blocked, remove
the Extender from the libraries,
and then inspect the Extender
and libraries for a physical
blockage. Re-install the
Extender.
Retry the operation.
Error codes 171