Motorola ET1 Integrator Manual page 150

10 - 6 ET1 Enterprise Tablet Integrator Guide
Troubleshooting the ET1 Enterprise Tablet (Continued)
Table 10-1
Problem
ET1 turns off.
A message appears
stating that the ET1
memory is full.
The ET1 does not
decode when reading
bar code.
Bar code data not
presented but beep is
heard.
ET1 cannot find any
Bluetooth devices
nearby.
Cause
ET1 is inactive. The display turns off after a period of inactivity. Set this period
to 15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is depleted. Recharge or replace the battery.
Battery is not Remove and re-insert the battery properly. See
inserted properly. Battery on page
The system is not Perform a hardware reset. See
responding. 1-6.
Too many files Delete unused memos and records. If necessary, save these
stored on the ET1. records on the host computer (or use an SD card for
additional memory).
Too many Remove user-installed applications on the ET1 to recover
applications installed
memory. Select
on the ET1.
Applications. Select the unused programs and touch
Uninstall.
Scanning application Load a scanning application on the ET1. Ensure that
is not loaded. DataWedge is configured properly. See the system
administrator.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the ET1 within proper scanning range.
the ET1 and bar
code is incorrect.
ET1 is not Program the ET1 to accept the type of bar code being
programmed for the scanned. Refer to the ET1 Enterprise Tablet Integrator Guide
bar code type. for DataWedge configuration.
ET1 is not If the ET1 does not beep on a good decode, set the
programmed to application to generate a beep on good decode.
generate a beep.
Text field is not in Ensure that a text field in the application is in focus. Touch
focus (text cursor in in the text field to open the text editor. Alternatively,
text field). configure an intent plug-in associated to the application to
handle the decode data. See
details.
Too far from other Move closer to the other Bluetooth device(s), within a range
Bluetooth devices. of 10 meters (30 feet).
The Bluetooth Turn on the Bluetooth device(s) to find.
device(s) nearby are
not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed,
device(s) are not in refer to the device's user documentation for help.
discoverable mode.
Solution
1-3.
Resetting the ET1 on page
> Settings > Applications > Manage
Intent Output on page 4-19
Installing the
for