Four-Slot Spare Battery Charger; Usb/Charge Cable - Motorola ET1 Integrator Manual

10 - 8 ET1 Enterprise Tablet Integrator Guide

Four-slot Spare Battery Charger

Troubleshooting the Four-slot Spare Battery Charger
Table 10-4
Symptom
Battery not charging.

USB/Charge Cable

Troubleshooting the USB/Charge Cable
Table 10-5
Symptom
ET1 battery is
not charging.
During data
communication,
no data
transmits, or
transmitted data
was
incomplete.
Possible Cause
Battery was removed
from the charger too
soon.
Charger was unplugged
from AC power too soon.
Battery is faulty.
Battery contacts not
connected to charger.
Possible Cause
ET1 was disconnected
from AC power too
soon.
Battery is faulty.
The ET1 is not fully
attached to power.
Cable was
disconnected from ET1
during communications.
Incorrect cable
configuration.
Communication
software is not installed
or configured properly.
Re-insert the battery in the charger. The 4620 mAh battery
fully charges in approximately six hours.
Re-connect the charger's power supply.
Verify that other batteries charge properly. If so, replace
the faulty battery.
Verify that the battery is seated in the battery well correctly
with the contacts facing down.
Connect the power cable correctly. Confirm main battery is
charging. The 4620 mAh battery fully charges in approximately
six hours.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Detach and re-attach the power cable to the ET1, ensuring it is
firmly connected.
Re-attach the cable and retransmit.
See the system administrator.
Perform setup as described in the
Communication.
Action
Action
Chapter 3, USB