Table of Contents
1
1.1
Incoming Call Features........................................................................................ 16
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL) ............................................................................................................................... 19
1.1.1.3
1.1.1.4
1.1.1.5
1.1.1.6
Intercept Routing.................................................................................................................................. 29
1.1.1.7
1.1.2
Internal Call Features ............................................................................................. 33
1.1.2.1
1.1.2.2
Internal Call Block ................................................................................................................................ 34
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection................................................................................................................. 37
1.1.3.3
Call Waiting .......................................................................................................................................... 38
1.2
1.2.1
Idle Extension Hunting ........................................................................................... 40
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution ......................................................................................................................... 46
1.2.2.3
Queuing Feature .................................................................................................................................. 49
1.2.2.4
VIP Call ................................................................................................................................................ 51
1.2.2.5
Overflow Feature.................................................................................................................................. 52
1.2.2.6
Log-in/Log-out ...................................................................................................................................... 54
1.2.2.7
Supervisory Feature............................................................................................................................. 56
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD)......................................................................................................................... 61
1.3.1.3
Do Not Disturb (DND) .......................................................................................................................... 65
1.4
Answering Features ............................................................................................. 66
1.4.1
Answering Features................................................................................................ 66
1.4.1.1
Answering Features-SUMMARY........................................................................................................ 66
1.4.1.2
Line Preference-Incoming.................................................................................................................. 67
1.4.1.3
Call Pickup ........................................................................................................................................... 68
1.4.1.4
Hands-free Answerback ....................................................................................................................... 69
1.5
Making Call Features ........................................................................................... 70
1.5.1
Predialling............................................................................................................... 70
1.5.2
1.5.3
Intercom Call .......................................................................................................... 72
1.5.4
Trunk Call Features ................................................................................................ 73
1.5.4.1
Trunk Call Features-SUMMARY ........................................................................................................ 73
1.5.4.2
Emergency Call.................................................................................................................................... 74
1.5.4.3
Account Code Entry ............................................................................................................................. 75
1.5.4.4
Dial Type Selection............................................................................................................................... 76
1.5.4.5
Reverse Circuit..................................................................................................................................... 77
1.5.4.6
Pause Insertion .................................................................................................................................... 78
1.5.4.7
1.5.4.8
Special Carrier Access Code ............................................................................................................... 81
1.5.5
Seizing a Line Features.......................................................................................... 82
1.5.5.1
6
Feature Guide