Help Information - Fujitsu IP-900E Hardware User's Manual

5.1
5.1
If a problem is found in device operation, take recommended action described in the table below,
according to the applicable conditions. If you cannot solve the problem after taking each
recommended action, contact to Fujitsu Service Center.
Possibility of electric shock
Contact your system administrator before checking the voltage of a power
outlet. Otherwise, electric shock may occur.
Table 5.1.1 Problem descriptions and recommended actions(IP-900E)
No. Class Status
1.
Power cannot be
turned on.
2.
The ALM LED
3.
is on.
The ALM LED
4.
is blinking.
The LEDs
5. excluding LAN
are on.

Help Information

Description
Is the power cable connected?
Is the outlet voltage normal?
Equipment error is occurred.
Settings/ Performances of the
equipment and each error is
shown.
E013 Temperature warning
E084 CF card access error
E085 CF card power error
L009 DHCP connection failure
L00A PPPoE connection failure
Is the ambient temperature of this
equipment within the condition of
specification?
Do you secure indicated space in
the condition for air supply and
exhaust opening?
Check the power cable is properly
connected to the outlet.
Measure the voltage with a tester and
check the voltage is normal.
When another device is connected to the
same outlet, check the other device's
performance.
Contact to CE in Fujitsu Service Center.
CE may ask the alarm code for checking
your status. Check each alarm code using
log information screen of Web GUI before
you contact to us.
Check alarm code using log information
screen of Web GUI. The countermeasures
are shown.
Check whether the condition is satisfied
with "2.1 Installation Conditions" or not.
- Do you secure certain space for air supply
and exhaust opening?
- Is ambient temperature within the
condition?
In case of having problems in the
conditions above, reboot the equipment
after excluding the all problems.
In case of not having any problems, contact
to Fujitsu CE because the equipment might
be failed.
CF card or this equipment might be
abnormal.
In case that you have the spare CF card,
please check whether the problem is
recovered after replacing the failed card to
the spare.
Contact CE in Fujitsu Service Center in
case that you do not have the spare or the
problem is not recovered even after the
replacement.
Please refer to 43 of this table.
If yes, adjust the temperature within the
condition of specification.
⇒Refer to "2.1.1 Environment
Conditions".
If no, secure the space.
⇒Refer to "2.1.3 Air supply and exhaust
of the equipment".
65
Chapter 5 Troubleshooting
Recommended action
IP-900E/IP-900D/IP-900IID