Call Monitoring - NEC UNIVERGE SV9100 General Description Manual

Call Forwarding with Follow Me reroutes calls from the destination extension. To
reroute calls from the initiating (forwarding) extension, use Call Forwarding.
Call Forwarding – Centrex
The Call Forwarding – Centrex feature allows a station user to forward an incoming
PBX/Centrex CO call to an outside location using the same PBX/Centrex CO line to
free the line for additional use.
Call Forwarding – Centrex supports the following:
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Call Forwarding, Off-Premise
Off-Premise Call Forwarding allows an extension user to forward their calls to an
off-site location. By enabling Call Forwarding, Off-Premise, the user can stay in touch
by having the system forward their calls while they are away from the office. The
forwarding destination can be any telephone number the user enters, such as a
mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers that
always need to get through.

Call Monitoring

Call Monitoring allows selected multiline terminal users to monitor another user's
conversation without participating. A programmable audible alert tone can be sent to
that station user. Without the audible alert (silent monitor), no indication is provided to
either the monitored station or the outside party.
CAUTION
SV9100 General Description Manual
Call Forwarding – Immediate
Call Forwarding – Busy
Call Forwarding – No Answer
Call Forwarding – Busy/No Answer
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification to
all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
Issue 2.0
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