Night Service - NEC UNIVERGE SV9100 General Description Manual

Issue 2.0

Night Service

Night Service lets system users activate one of the Night Service modes. Night
Service redirects calls to their night mode destination, as determined by Assigned
and Universal Night Answer programming. A user typically activates Night Service
after normal working hours, when most employees are unavailable to answer calls.
The system also provides external contacts to assign one of eight Night Service
modes.
Off-Hook Signaling
Off-Hook Signaling alerts a multiline terminal user that an incoming outside call is
ringing to the station during another call. Off-Hook Signaling helps important callers
get through, without waiting in line for the called extension to become free. The
system provides the following Off-Hook Signaling options:
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One-Touch Calling
One-Touch Calling gives a multiline terminal user one-button access to extensions,
trunks, speed dial bins and selected system features. This saves time when
accessing co-workers, clients, and features they use most often. Instead of dialing a
series of codes, the user need only press the One-Touch key. An extension user can
have One-Touch keys programmed for:
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An extension user can chain dial with One-Touch Keys. For example, a user can
store the number for a company Automated Attendant in key 1 and employee
extension numbers in keys 2~5. The user can press key 1 to call the company, then
one of keys 2~5 to ring the employee to whom they want to speak.
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Called Extension Block
Automatic Signaling
Manual Signaling
Selectable Off-Hook Signaling Mode
Off-Hook Ringing
DID Call Waiting
Block Manual Off-Hook Signals
Block Camp On
Direct Station Selection – one-button access to extensions
Station Speed Dial – one-button access to stored numbers (up to 24 digits)
Speed Dial – System/Group/Station – one-button access to stored speed dialing
numbers
Trunk Calling – one-button access to trunks or trunk groups
Service Codes – one-button access to specific Service Codes
Features