NEC UNIVERGE SV9100 General Description Manual page 95

Additional Characters Available
When using the Name Storing feature, the system now provides additional
characters which can be used. These characters are available with any option that
allows Name Storing – Speed Dial – System/Group/Station, One-Touch Keys,
Extension Name, Trunk Naming.
NEC Communications Analyst
NEC Communications Analyst is an easy to use, graphically oriented software
package that allows you to monitor and analyze telephone calls, understand
telephone usage, and cut costs. Incoming and outgoing calls are tracked accurately
along with the date and time of the call. When the incoming telephone call must be
tracked with name and/or telephone numbers, NEC Communications Analyst
requires Caller ID service from the local telephone company.
NEC Communications Analyst increases productivity, facilitates billing, and helps
detect toll fraud and telephone abuse. It also has powerful tabular (text) and graphic
report generating ability. Reports include extension/line summaries, date, time, and
department summaries, longest/most expensive calls, and most frequently called
numbers. These reports can be used to analyze your telephone as a critical business
communication tool, improve its business effectiveness, and reduce your telephone
costs. A report can be generated showing calling patterns by volume or duration on a
color-coded United States map. This can help Customer Support, Sales Order, or
Telemarketing business become more focused, more productive, and more cost
effective.
NEC Meeting Center (NMC)
The SV9100 can support the NEC Meeting Center (NMC) feature. NEC Meeting
Center, a sophisticated audio conferencing, web collaboration and mass notification
solution for the SV9100, equips your employees with the tools they need to help
them improve efficiency, lower spending by reducing the need for travel and stay
informed. As a result, your employees become more responsive and productive
through real-time sharing of information and most importantly, service your
customers better.
The maximum supported port capacity is 24 ports on one blade and integrates to the
SV9100 system using Standard SIP extensions. This means that up to 24
simultaneous people can be in one Audio Conference or in multiple Audio
Conferences at the same time (sum total equals 24). This simultaneous audio
conferencing is in addition to any web collaboration conferencing as well.
SV9100 General Description Manual
NEC E911 Security Notification
The NEC E911 Security Notification (ESN) Application Suite, an
easy-to-use yet powerful E911 notification solution. The E911 Security
Notification solution offers robust features designed specifically for
business users who want to make use of the Enhanced 911 call
notification during emergencies.
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