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98
C H A P T E R T W E L V E
FAX/MFC Does Not Answer When Called
Phone
Line or
Make sure the FAX/MFC is in the correct receiving mode for your setup (either
Connections
FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear
it answer. If there is still no answer, check the telephone line cord connection.
Connect a standard telephone handset to the FAX/MFC telephone jack. If there is
no ringing when you call your FAX/MFC, call your Telephone Company to check
the line.
Dialing Does Not Work
Check for a dial tone. If there is no dial tone, see Suggestions for "No Dial Tone
on the Handset". Change the TONE/PULSE setting (see "Fax Settings", p.17).
Send a manual fax (press
or lift handset), and wait to hear fax
Speaker Phone
receiving tones before pressing
. This way you can hear if the problem is that
Start
the receiving machine does not answer.
No Dial Tone on the Handset
Press
. If you hear no dial tone, check telephone line cord
Speaker Phone
connections at the FAX/MFC and wall jack. Check that the handset is connected to
the FAX/MFC's handset jack. Test the wall jack with another single line telephone.
If no dial tone on the wall outlet, call your Telephone Company.
Sending
Poor Transmitting Quality
Faxes
Try changing your resolution to FINE or SUPER FINE (see "Sending Faxes"
pp. 31-33).
Try cleaning the white pressure bar of the scanner and the glass under the bar
(see p. 94).
Transmission Verification Report says "Result: NG"
There is probably temporary noise or static on the line. Try sending the fax again.
If the problem continues, call the Telephone Company to check your phone line.
Vertical Black Lines When Sending
If the copy you made shows the same problem, your scanner is dirty (see Cleaning
the Scanner p. 95).
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