Difficulty With Operation - Brother 1030e User Manual

Difficulty with Operation

If you think there is a problem with sending or printing quality of your fax machine, make a copy
first. If the copy quality looks good then the problem may not be your fax machine. Check the
difficulties below and follow the suggestions to help resolve your problems.
DIFFICULTY
Printing or Receiving Faxes
Condensed Print and
Horizontal Streaks;
Top and Bottom of Sentences
Cut Off
Vertical Black Lines When
Receiving
Phone Line or Connections
Fax Machine Does Not
Answer When Called
No Dial Tone on the Handset Press Speaker phone (for FAX-1030e only)—OR—Lift the
Sending Faxes
Poor Transmitting Quality
Dialling Does Not Work
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Chapter 12
This can be caused by static or interference on the telephone line.
You can make a copy using the Copy function and see if the same
problem occurs. If the copy is also bad, call your Brother dealer for
service.
The sender's scanner may be dirty. Ask the sender to make a copy
to see if the problem is with the sending machine. Try receiving
from another fax machine. If the problem continues, contact the
Brother dealer for service.
Make sure the machine is in the correct receiving mode for your
setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If
possible, call your machine to hear it answer. If there is still no
answer, check the telephone line cord connection. Connect a
standard telephone handset to the machine's telephone jack. If there
is no ringing when you call your machine, call your Telephone
Company to check the line.
handset. If you hear no dial tone, check telephone line cord
connections at the machine and wall jack. Check that the handset is
connected to the machine's handset jack. Test the wall jack with
another single line telephone. If no dial tone on the wall outlet, call
your Telephone Company.
Try changing your resolution to FINE or SUPERFINE. (See
Resolution, page 21.) Make a copy to verify the machine's scanner
operation.
Check for a dial tone.
Change TONE/PULSE setting. (See Setting the Dialling Mode
(Tone/Pulse), page 17.)
Check all line cord connections.
Check power cord connection.
Send a manual fax by pressing Speaker phone (for FAX-1030e
only)—OR—Lifting the handset, and dialling the number. Wait to
hear fax receiving tones before pressing Fax Start.
SUGGESTIONS