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CHAPTER 7 FEATURES RELATED TO MAINTENANCE AND
FAILURE ANALYSIS
7.1 Notifying the Cause of the STOP Error Code
7.1.1 Overview
This equipment records the memory contents in memory dump files when the system is
forcibly recovered from OS lockup, an NMI is generated due to hardware failure, or
uncorrectable memory error occurs. At the same time, a blue screen appears and the STOP
error code 0x00000080 (hereinafter denoted as 0x80) is displayed.
The STOP error code 0x80 has multiple possible causes. You may be able to identify the
cause based on the information displayed under the STOP error code, or at least you may
be able to clarify which viewpoint to use for cause analysis based on that information.
This function detects a blue screen caused by an error with the STOP error code 0x80 and
records the cause of the blue screen in the event log.
7.1.2 Supported causes of the STOP error code
This function is activated when a blue screen appears due to a cause described in Table
7-1. Other STOP errors of Windows® are not supported.
Cause
An NMI is generated by the reset
button or reset signal is input to the
external contact RMTRESET.
An NMI is generated due to parity
error at the PCI bus, LPC bus, or
others
Uncorrectable memory error occurs
(*) Either one of the following is displayed depending on the error cause.
0x9217: Uncorrectable Error at DIMM B.
0x9218: Uncorrectable Error at DIMM A.
For information about what actions you should take when a blue screen appears, refer to
the "HF-W6500 Model 45/40 INSTRUCTION MANUAL (manual number
WIN-62-0064)".
7. FEATURES RELATED TO MAINTENANCE AND FAILURE ANALYSIS
Table 7-1 Supported STOP Error Causes
STOP error code
0x00000080
0x00000080
0x00000080
7-1
Contents of the STOP error screen
Hardware malfunction.
== Detailed Information ==
0x9201: IOCHK Error.
Hardware malfunction.
== Detailed Information ==
0x9202:PCI Bus Parity Error.
Hardware malfunction.
== Detailed Information ==
0x????: XXXXXXXXXX (*)
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