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Related references
Projector Feature Settings - Settings Menu
Optional Equipment and Replacement Parts
Remote Control Operation
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Provide the request code and proof of ownership for
assistance in unlocking the projector.
• If you lose the remote control you cannot enter a password. Purchase a new one from an authorized
Epson reseller.
Parent topic:
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu
or in the network software.
• Set the Standby Mode setting to Communication On so the network software can monitor the
projector in standby mode.
Parent topic:
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions. (Website available in Spanish and Portuguese only.)
Solving Projector or Remote Control Operation Problems
Solving Problems
global.latin.epson.com/Soporte
for solutions to common problems. You
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