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Chapter 5 Collecting Information When Troubleshooting
5.2 Hardware Trouble
Chapter 5 Collecting Information When
This chapter describes the logs to collect when troubleshooting.
5.1
Log (Snapshot) Collection Procedure
If you need a detailed investigation, collect and send a snapshot by performing the following procedure
when hardware trouble occurs.
1.
Log in to the Web GUI.
2.
From the navigation bar, select [System Event Logs].
3.
Click the [Collect] button at the bottom right of [Snapshot Files].
4.
Set the collection conditions on the [Collect Settings] screen, and click the [Collect] button.
- [Type]: Select [Partial] or [Full].
- [Encrypt]: To enable file encryption, check the [Enable] check box.
- [Encrypt Key]: If the [Encrypt] check box is checked, enter an encryption key in the field.
5.
The following message appears. Click the [OK] button to start snapshot collection:
A new file is registered in [Snapshot Files] when collection is completed.
Remarks
- The file No. corresponds to [No.] in [Snapshot Files].
6.
Click the name of the collected file to save it in the folder of your choice.
5.2
Hardware Trouble
If an alarm LED lights up or is blinking, plan maintenance according to the FUJITSU Supercomputer
Troubleshooting
Figure 5.1 Message Displayed
60
C120-0089-03EN
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