Os Driver-Related Problems; Collecting Information For Maintenance Purposes; Other Problems; Both The Bmc Management Lan Port And Bmc Service Lan Port Are Disabled - Fujitsu PRIMEHPC FX1000 Operating Manual

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Chapter 5　Collecting Information When Troubleshooting

5.4　Other Problems

PRIMEHPC FX700 Upgrade and Maintenance Manual (C120-0090EN).

5.3

OS Driver-Related Problems

This section describes how to solve problems related to the OS drivers.

5.3.1

If an OS driver-related problem occurs, collect the following information:

■ Common to the OS Drivers

OS memory dump

When using operations management software, follow the manual for your operations management

software.

When not using operations management software, collect the dump by issuing a OS dump collection

instruction from "Power Control" on the BMC Web GUI.

For details, see "3.3 Power Control" in the FUJITSU Supercomputer PRIMEHPC FX700 BMC User's

Guide (C120-0091EN).

sosreport

Collect the sosreport file of the FX700 system node.

For the procedure in detail, see the Red Hat, Inc. website.

For BMC driver-related problems, collect the following additional information:

■ BMC Driver

/var/opt/FJSVxos/bmc/log/common file on the node

/var/opt/FJSVxos/bmc/log/ipmi_message file on the node

5.4

5.4.1

Both the BMC Management LAN Port and BMC Service LAN Port

are Disabled

If both the BMC management LAN port and BMC service LAN port are disabled, LAN connection is not

possible. Also, the IP addresses are initialized.

The following is the procedure for enabling the LAN ports.

Long-press the BMC reset button. (Alternatively, if AC power is off, turn it on.)

C120-0089-03EN

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